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Customer Service

Contact us:

Phone: +34 971 89 09 43.

Email: bookings@autoslagoon.com

How I can reserve my car ?

It's very easy. You only have to fill the reservation form or call our Reservation  Central Tel + 34 971 890 943

Can I reserve a concrete car modelle?
When doing a reservation with LAGOON your are guaranteed a car group, specific models are subject to availability.If you wish, you can see examples of our fleet
What documents do I need to rent a car ?

 When you make the rental contract we will request from you a valid driver's licence, your passport or personal identification card, and the main credit cards (Visa, Masterd Card)

The minimum age to rent is 21 years. Besides you must have held your driver's licence for at least 2 year.

Where I pick up the car at the Airport ?

Upon arrival    at the Airport should be directed to PARKING 4 FLOOR where will be a representative

to LAGOON  for  to make a contract and can you will  pick up  a car

What is included in the price ?

The price include    taxes, free mileage an Full compresive Insurance with excess

Can you exempt from the responsibility for damages to the vehicle by paying the insurance supplement  Super CDW

What is not included in the price ?

The price not included : petrol, traffic fines and tikets parking

What I do in case of accident or breakdow ?
Call inmediately our Central + 34 971 890943  and will send you the appropriate assistence, or follow you the autorities'  instructions
Can I cancel my reservation ?
Yes, until 24 hours before .W'ill refund your amount of the reserve. Then there is a penalty of 50 Euros